Hemanth Manda

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Activity overview

Latest activity by Hemanth Manda
  • Hemanth Manda created an article,

    Can I restrict the app to specific agents ?

    Yes, once you install the paid version of the app, you’ll have the ability to restrict access based on agent roles and groups. When you sign up, you’ll see a screen where you can configure these se...

  • Hemanth Manda created an article,

    First Steps after Installation

    Once installation is complete, you’ll see My Ticket Reminders in the left-hand sidebar of your Zendesk interface. Click on the app icon to open the dashboard. Navigate to Settings, then enter your ...

  • Hemanth Manda created an article,

    Installation & Setup Guide - My Ticket Reminders

    1. Click Start Trial to begin setup. 2. You’ll be redirected to your Zendesk Admin Center (ensure you have admin rights). 3. During installation, you’ll be asked to configure access (you can apply ...

  • Hemanth Manda created an article,

    Pricing

    Rephraser AI is priced at $3 per agent per month, regardless of usage. This pricing reflects the significant infrastructure and model inference costs associated with delivering the service. As we c...

  • Hemanth Manda created an article,

    Terms of Service

    You can review our Terms of Service here.

  • Hemanth Manda created an article,

    Installation & Setup Guide - Rephraser AI

    To install Rephraser AI, simply search for the app in the Zendesk Markeplace  and click “Free Trial” button. During setup, you’ll need to provide your credit card information, which will only be ch...